When trying to load my project, I now receive this error and cannot open it.
"ccpNmrV3Project loader reported:
Required sub-directory “ccpnv3” not found"
I have also tried opening the backups within the file with no luck. Any help? This is the second time this has happened in the last few months and it’s giving me a lot of headaches. Thank you.
Hi,
this is worrying!
The ccpnv3 folder is the folder which contains the main information about your project (all in a set of xml files in various subfolders). I don’t think we’ve ever come across anyone who is actually missing this whole folder before. Is that really the case for you? Can you check in a file browser?
Do you get any other information in the terminal window? (This is usually more helpful for us in diagnosing what has gone wrong than the message shown to the user.)
Do you have autobackups on? These are essentially full copies of the ccpnv3 folder. So I’m surprised you should get a message suggesting the folder is missing, if you have replaced it with a backup one. But I guess it might be empty?
Are you saving your project on the same machine which is running the program? Things get written to the ccpnv3 folder very frequently and if this is happening over a network connection, then even short outages could mess up the writing process and corrupt the project. It’s fine for spectra to live on a network drive, but for the project itself we always recommend having it locally on the machine where you are running the program.
The best thing might be for you to send us your project to support@ccpn.ac.uk and we can take a look at what is going on and see if we can restore it. (No need to send us the spectra.)
Vicky
Hi Vicky, thanks for the response!
I honestly do not understand what’s happening but somehow it’s been fixed in some way as I can now open my project.
The first time this happened, a few months ago, the ccpnv3 file was legitimately not in my folder (stored locally). I was, luckily, able to intuit to grab the backup’s ccpnv3 folder and replace it and it worked well.
This time, I did the same thing (but it was being stored on digital drive) but wasn’t able to resolve the problem the same way.
However, coming into my physical lab this morning it seemed that the digital copy didn’t have it copied over but the physical state of it here in lab did, so all is well. I don’t understand why sometimes it writes locally without error and sometimes it does, but perhaps I’m having some computer issues.
Thank you for your quick response!