the project you sent, seemed to open okay. It`s difficult for us to work out what is going on without the exact project. Could you send us the affected project to support@ccpn.ac.uk and we`ll take a look? Perhaps you can send us a download link, if it`s too large to be an attachment?
I notice this a V2 project and the sequence seems to contain several Xxx residues. As these aren`t standard amino acids, we`ll need to find a way to get the correct residue descriptions into V3. Will get back to you by e-mail,